Return Policy
FiberOptic Resale Corp.
This Return Policy explains the requirements for returning products to FiberOptic Resale Corp. (“FORC”, “we”, “our”, or “us”).
- Return Authorization (RMA)
- All returns require a valid Return Merchandise Authorization (RMA) number.
- To request an RMA, please contact rma@fiberopticresale.com or call 877-287-7535.
- Returns will not be accepted or credited without an RMA number.
2. Return Request Deadline
- Shipping damage, incorrect shipments, shortages, or order discrepancies must be reported within 24 hours of receipt.
- Return requests must be submitted within 3 days of receipt of the product.
3. Return Eligibility
- Returned products must have an RMA number and be in new condition.
- Returned products should be returned promptly after RMA approval.
- FORC reserves the right to inspect all returned products before issuing credit or replacement.
4. Non-Returnable Items
- Custom-made or pre-configured items will not be accepted unless FORC or the vendor issues an RMA.
- FORC reserves the right to decline returns for items that are not in new condition or that are otherwise not eligible for return.
5. Restocking Fee
- FORC suppliers reserve the right to charge a restocking fee on any returned product.
6. Refunds and Credits
- Approved returns may be credited or refunded after inspection and acceptance.
- The method and timing of any credit or refund will be determined by FORC based on the original transaction and applicable circumstances.
7. Contact
- RMA contact: rma@fiberopticresale.com
- Phone: 877-287-7535
FiberOptic Resale Corp. | August 2026
